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Proving the ROI of Data Integration Everyone in the C-suite knows instinctively that integrating the various data silos of information so that an organization will have a "single version of the truth" is extremely valuable for decision making, but having hard figures that quantify the benefit have been hard to find. Until now. Working with leading analysts and consultants at Ventana Research and the Hackett Group, Triangle Publishing Services Co. Inc. will present a special advertising section in BusinessWeek about the ROI of Data Integration. This special section to be published in the February 27, 2006, issue of BusinessWeek will review how Master Data Management, Electronic Content Management, Customer Data Integration and Product Information Management can improve customer service, enable better decisions and boost efficiency. Recently released research from The Hackett Group, a highly-regarded consultant providing best practice metrics and business process optimization, shows that companies with a common data repository and integrated systems have demonstrably better financial performance. While the Hackett research focused on internal finance operations, and included other factors that contributed to the improved financial performance, there is clear proof of ROI for companies that integrated systems and used a common repository:
The above slide shows that the top 15% of large enterprises—those exhibiting World-class performance—have integrated a lot more of their key financial systems than their peer group. Note that this research is from earlier this year and includes almost 3,000 large companies. I find it particularly interesting that such a basic integration tactic as linking payroll systems and internal finance systems is relatively unusual at most companies. No wonder it takes so long to close their books! Now consider the extent of use of a common data repository:
Here's the ROI: the world-class companies showed remarkably lower costs of their finance operations. The delta between the peer group's performance and that of the world-class group was almost half (42% for those of you with a fondness for precision)! Also, the world-class companies showed a decline in costs of compliance this year compared to 2003, despite Sarbanes-Oxley. They were able to reduce personnel and other spending this year while complying with 404, etc. Meanwhile, the peer group's spending on finance and compliance jumped by almost 18%. Want more information about the Hackett Group's research? I can put you in touch with the right people. Want more information about our upcoming special ad section on "The ROI of Data Integration"? Just give me a call (617-244-0698) or send me a email. And don't forget our other content programs to help you achieve a higher ROI from white papers, case studies, customer magazines, etc. Best wishes for a happy and healthy holiday season and 2006. Legal Stuff For prior issues of my newsletters with research data and analysis, visit this page of our Web site. If you want to be removed from my e-mail distribution list, please reply to this e-mail with the word Remove in the subject line. Thanks again for your interest and support.
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